Privacy Policy

Last updated: July 1, 2026

Akshana respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, place an order, contact us, or interact with our fashion dress and apparel business.

Information We Collect

We may collect your name, phone number, email address, billing and shipping address, order details, payment status, account details, size or fit preferences shared by you, and messages you send to us. We may also collect basic technical information such as IP address, browser type, device information, pages visited, and cookie data.

How We Use Information

• To process, pack, ship, and deliver fashion dress and apparel orders.
• To send order updates, invoices, support replies, and service messages.
• To handle returns, exchanges, refunds, cancellations, and product concerns.
• To improve our website, products, sizing information, customer service, and shopping experience.
• To comply with applicable accounting, tax, legal, and regulatory requirements.

Payments

Payments may be processed through third-party payment service providers. We do not store complete card, UPI, banking, or wallet credentials on our website. Payment providers handle payment information under their own security and privacy practices.

Sharing of Information

We share information only when needed with service providers such as payment gateways, delivery partners, website hosting providers, communication tools, analytics providers, and professional advisers. We may also share information if required by law or to protect our rights, customers, or operations.

Cookies

Our website may use cookies and similar technologies to keep the cart working, remember preferences, understand website performance, and improve the shopping experience. You can control cookies through your browser settings, but some website features may not work correctly if cookies are disabled.

Data Retention

We keep order, account, and communication records for as long as needed for business, legal, tax, warranty, dispute-resolution, and customer support purposes. When information is no longer required, we take reasonable steps to delete or anonymize it.

Your Choices

You may contact us to request access, correction, or deletion of your personal information, subject to legal and operational requirements. You can also unsubscribe from non-essential marketing messages where an unsubscribe option is provided.

Security

We use reasonable administrative, technical, and operational safeguards to protect personal information. No online system is completely secure, so customers should also protect their account login details and contact us promptly if they notice suspicious activity.

Contact

For privacy questions, please contact Akshana through the website contact page.