Shipping Policy

Last updated: July 1, 2026

Akshana ships fashion dresses and apparel to serviceable locations shown at checkout. Shipping availability, charges, and timelines may vary based on delivery address, product availability, order size, and courier partner capacity.

Order Processing

Orders are usually processed after payment confirmation and stock availability check. Processing may take longer during high-demand periods, holidays, customized or altered orders, or when additional address verification is required.

Shipping Charges

Shipping charges, if applicable, are displayed during checkout or communicated before order confirmation. Charges may depend on destination, package weight, order value, delivery speed, and courier availability.

Estimated Delivery

Delivery timelines are estimates and may vary due to courier delays, weather, local restrictions, incorrect address details, payment verification, or circumstances beyond our control. We will try to share tracking details when available.

Delivery Address

Please provide a complete and accurate shipping address, phone number, and any required delivery instructions. Akshana is not responsible for failed or delayed delivery caused by incorrect or incomplete customer-provided information.

Damaged or Missing Packages

If your package appears damaged, opened, or missing items, please contact us within 48 hours of delivery with the order number and clear photos or video. Keep the packaging, tags, labels, and invoice until the issue is reviewed.

Failed Delivery or Return to Origin

If delivery fails because the customer is unavailable, refuses delivery, or provides an incorrect address, additional shipping charges may apply for re-shipment. Refunds, if any, will be reviewed according to the order status and product condition.

Bulk and Business Orders

Bulk, boutique, wholesale, or business orders may follow separate dispatch schedules, freight terms, and documentation requirements agreed at the time of order confirmation.